Question 1

What is ProfitPilot?

Accepted Answer

ProfitPilot is an AI-powered profit tracker for Shopify. It connects to your store, syncs products and orders, and calculates real profit after COGS, shipping, transaction fees, ad spend, and returns. Pro and Growth plans add AI recommendations, ad platform sync, and Plaid bank import.

Question 2

How does ProfitPilot calculate real profit?

Accepted Answer

ProfitPilot calculates profit per order, not per product. For each order: Revenue minus Refunds, COGS, Shipping, Transaction Fees, Discounts, and a proportional share of your daily expenses. This follows standard cost accounting. Products roll up from order-level data. AI estimates any costs you haven't entered yet.

Question 3

How much does ProfitPilot cost?

Accepted Answer

Free tier: $0/mo (50 products, 100 orders, manual cost entry, basic P&L). Starter: $14/mo with a 7-day trial (100 products, 300 orders, CSV import). Pro: $29/mo with a 14-day trial (500 products, 2K orders, unlimited AI, 6 ad platforms, Plaid bank import). Growth: $59/mo (2K products, 5K orders, Telegram, unlimited users). Cancel anytime, no contracts.

Question 4

Does ProfitPilot change my prices automatically?

Accepted Answer

No. ProfitPilot recommends changes but never acts without your approval. Every recommendation requires you to review and approve it first from the dashboard or Telegram. You stay in full control.

Question 5

Does ProfitPilot work with any Shopify store?

Accepted Answer

Yes. ProfitPilot works with any Shopify store regardless of size, plan, or product type. It installs from the Shopify App Store and syncs your products and orders automatically in under 2 minutes.

Question 6

What data does ProfitPilot access from my store?

Accepted Answer

ProfitPilot reads your products and orders to calculate profit margins. It can update product prices when you implement a recommendation. It stores customer email and name from orders for lifetime value analysis. No addresses or payment data are stored. Customer data is deleted on request per GDPR.

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